Hello Jmcneil, the only number i have is 1-888-236-1258, but no one ever answers that number, even during alleged business hours. Leaving messages is worthless, they don't call back. Like I said in firsr post, I'd file compaints with the BBB, and you state department of consumer affairs, www.IC3.gov and the Virginia Dept. of consumer affairs. I'm also waiting for some assistance from law enforcement in Fredericksburg, VA, where APT is based relating to criminal action. I wish I had more help, but we're both getting screwed at this point.